GLPme

Support

GLPme · Help and frequently asked questions

Contact us

Email hello@getglpme.com and we will get back to you within 2 business days. Include your iOS version and a short description of what happened; screenshots help.

What is GLPme?

GLPme is a personal tracking companion for people taking GLP-1 medications. You log doses, weight, meals, side effects, and food noise, and the app helps you see how your week is going. It is a logging tool only: it gives no dosing or medical advice, and it does not sell, prescribe, or help obtain any medication. Always follow your clinician's guidance.

Do I need an account?

No. The app works fully without an account. Optional Sign in with Apple or Google exists so your subscription and account features can follow you across devices.

Where is my data stored?

On your device first. Dose logs, weight history, and check-ins live in a local database on your phone. If you enable iCloud sync, data is stored in your own private iCloud, which we cannot read. Details in our Privacy Policy.

How do meal photo scans work?

When you scan a meal, the photo is sent securely to an AI service to recognize the food and estimate nutrition. Estimates are informational and can be edited after logging. Photos are used for that analysis only and are not stored on our servers.

How does the AI coach work?

The coach answers questions about your own logged data, such as your dose schedule or weight trend. It is clearly labeled as AI, it is informational only, and it is not medical advice. Daily fair-use limits apply.

Does GLPme work with Apple Health?

Yes, optionally. You choose exactly which data types to share (such as weight) in the Health permission screen, and you can revoke access at any time in iOS Settings.

What is free and what is paid?

Core tracking stays free. An optional subscription unlocks convenience features. Subscriptions are billed through your Apple ID and renew automatically unless canceled at least 24 hours before the end of the current period. Manage or cancel in Settings > Apple ID > Subscriptions. Terms in our Terms of Service.

How do I restore a purchase?

Open the app, go to Settings, open the upgrade screen, and tap Restore Purchases. Make sure you are signed in to the same Apple ID that made the purchase.

How do I delete my data or account?

Delete individual entries in the app, or delete the app to remove everything on the device. If you created an account, use Delete Account in the app's Settings to remove the data we hold, or email hello@getglpme.com and we will delete it within 30 days.

Something is not working

Try force-closing and reopening the app first. If the problem stays, email hello@getglpme.com with your iOS version, what you did, and what you expected. We read every message.

Legal

Privacy Policy · Terms of Service · Medical Disclaimer

© 2026 FDN Labs Inc, a Delaware C corporation. GLPme is operated by FDN Labs Inc.